Privacy Policy

Effective Date: July 2026

At Zelie Candle Bar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, booking an experience, or contacting us, you agree to the practices described below.

Information We Collect

Depending on how you interact with us, we may collect information including:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Reservation details

  • Event information

  • Purchase history

  • Information you voluntarily provide through forms or email

We may also automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

  • Process reservations and purchases

  • Respond to inquiries

  • Communicate about bookings or events

  • Send order confirmations and appointment reminders

  • Improve our website and guest experience

  • Send promotional emails if you've chosen to receive them

  • Comply with legal obligations

We only collect the information necessary to provide our services and improve your experience.

Third-Party Services

To operate our business, we use trusted third-party providers that may collect or process information on our behalf, including:

  • Squarespace (website hosting)

  • Acuity Scheduling (online reservations)

  • Square (payment processing and point of sale)

  • Email marketing platforms (if applicable)

  • Google Maps and Google Analytics (if enabled)

These providers maintain their own privacy policies and security practices.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings; however, doing so may affect certain features of the website.

Marketing Communications

If you subscribe to our email list, we may occasionally send updates about workshops, events, promotions, seasonal collections, and other Zelie Candle Bar news.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Your Privacy Rights

You may request to:

  • Access the personal information we have about you.

  • Update or correct your information.

  • Request deletion of your personal information, subject to applicable legal requirements.

  • Opt out of marketing communications at any time.

To make a request, please contact us using the information below.

Data Security

We take reasonable measures to help protect your personal information. While no method of electronic storage or internet transmission is completely secure, we work with reputable service providers and follow industry best practices to safeguard your information.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, we'd be happy to help.

Zelie Candle Bar
201 S Main Street
Zelienople, PA 16063